Business, 12.02.2020 02:26 bakoeboo

Chris saw commercials on television for a new scrapbook store which claimed to have the latest in scrapbook supplies and to provide top quality customer service. Since Chris knew that his sister's birthday was coming up soon and her favorite hobby is making scrapbooks for her friends and family, he decided to go find a gift for her. Chris was completely overwhelmed by the merchandise and didn't have a very good idea of what supplies his sister already owned, but the salesperson who helped him was able to show him some brand new products his sister was very unlikely to have already. Chris really didn't expect this extra help, since the store was very busy at the time, but he was happy that his sister was thrilled with her gifts. Which of the following terms would best describe Chris's assessment of his experience in the store?

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