The customers at marielle's coffee shop want to grab a quick cup of coffee before boarding the commuter train into the city. the sign in the window promises "quick, in-and-out service," and usually marielle's keeps that promise, but one morning, customers were frustrated when the staff behind the counter showed more interest in gossiping about their social lives than is waiting on customers. marielle's is suffering from is gap. a) communications b) delivery c) knowledge d) social expectations e) standards

Read the following paragraph, and choose the best revision for one of its sentences.dr. blake is retiring at the end of the month. there will be an unoccupied office upon his departure, and it is big in size. because every other office is occupied, we should convert dr. blake’s office into a lounge. it is absolutely essential that this issue is discussed at the next staff meeting. (a) because every other office is occupied, it’s recommended that we should convert dr. blake’s office into a lounge. (b) because every other office is filled, we should convert dr. blake’s office into a lounge.