Internal-operational communication is defined as:

a. make communication decisions based on the business strategies

b. make and sustain the relationships upon which business depends, and it is more important than ever

c. ongoing discussions that senior management undertakes to determine the goals and processes of the business

d. the main lines of operational communication

e. the thousands upon thousands of personal communications that may or may not support the formal communication network of a business

The correct answer is B

Explanation:

Internal operational communication is the one which occurs or happen for carrying out the operations of the firm or the company. Internal members of the company like the members of trade union, workers, the Board of directors and managers.

This form of the communication in the company, is written and the oral form.

Therefore, it is defined as the communication which helps in sustaining or making the relationship upon which the business or the company grounded and it is more vital than ever.

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