Ea10.
lo 1.5for each of the activities listed, choose the manufacturing concept that applies: (i) just-in-time inventory, (ii) continuous improvement, or (iii) total quality management.

a company receives inventory daily based on customer orders.
manufacturing factories have been arranged in such a fashion to reduce inefficiencies.
companies organize customer focus groups in order to look at customer needs and expectations.
the entire production process is standardized and written down with procedures.
each customer receives a survey of satisfaction with their product.
all orders are complete and shipped within three business days.

A company receives inventory daily based on customer orders - just-in-time inventory.

The idea of just-in-time inventory is to improve efficiency by adding inventory only when it is needed, and thus reducing inventory costs.

Manufacturing factories have been arranged in such a fashion to reduce inefficiencies. - total quality management.

In total quality management, all departments within a firm should have high standards. A high standard for a factory is reducing inefficiencies such as waste of inputs.

Companies organize customer focus groups in order to look at customer needs and expectations - continuous improvement.

Analyzing customer behaviour gives insight into customer needs, and more importantly, into how those needs change overtime. Improvement over time is the main principle behind continous improvement.

The entire production process is standardized and written down with procedures - total quality management.

Again, an example of the production department having high standards as required in the total quality management style.

Each customer receives a survey of satisfaction with their product - continuous improvement.

Similar to a customer analysis, a survey is a good way to gauge customer satisfaction in order to take measures to improve it in case satisfaction is lower than expected.

All orders are complete and shipped within three business days - just-in-time inventory and/or total quality management.

Fast shipping is usually related to just-in-time inventory, but a company that storages large amounts of inventory in theory should have most goods needed when demanded, and should in theory be able to ship them fast.

answer; someone must cover the cost associated with the provision of scarce goods in both sectors;