Potential entrants are more likely to be deterred from actually entering an industry whena. incumbent firms have previously been aggressive in defending their market positions against entry. b. incumbent firms are complacent. c. buyers are not particularly price sensitive and the industry already contains a dozen or more rivals. d. the relative cost positions of incumbent firms are about the same, such that no one incumbent has a meaningful cost advantage. e. buyer switching costs are moderately low because of strong product differentiation among incumbent firms.

During a meeting, tammy, a branch manager for usa bank, pointed to the corporate organization chart on the wall. tammy remarked that "these people provide advice, recommendations, and research for us, and they are indicated with a dotted line. laura (our ceo) and the vice presidents of our organization are up here, indicated on the organization chart by a solid line vertical line." are indicated on the organization chart by a solid line and are indicated by a dotted line. a. line managers; temporary personnel b. line managers; personnel in training c. staff personnel; vital personnel d. line managers; part-time personnel e. line managers; staff personnel