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Business, 20.12.2019 02:31 kajjumiaialome

Phillip is the manager of a home appliance store. he supervises his subordinates while they are installing appliances in customers' homes. if they do not complete the installation process within the time allotted, they are given a black mark. depending on the number of black marks they have on their record, phillip deducts their salaries. in this scenario, phillip is using
a) adaptive control
b) normative control
c) concertive control
d) bureaucratic control

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