Which statement about empowerment and the operant approach is most likely true?
by changing a particular situation, leaders can enhance followers' motivation, performance, and satisfaction.
most followers enjoy the challenge of doing things in new ways and feel immediately empowered.
a concerning situation can almost always be fixed, and followers are the only variable important in the performance equation.
restructuring work processes and procedures generally has little effect on follower's motivational levels.

Powell company began the 2018 accounting period with $40,000 cash, $86,000 inventory, $60,000 common stock, and $66,000 retained earnings. during 2018, powell experienced the following events: sold merchandise costing $58,000 for $99,500 on account to prentise furniture store. delivered the goods to prentise under terms fob destination. freight costs were $900 cash. received returned goods from prentise. the goods cost powell $4,000 and were sold to prentise for $5,900. granted prentise a $3,000 allowance for damaged goods that prentise agreed to keep. collected partial payment of $81,000 cash from accounts receivable. required record the events in a statements model shown below. prepare an income statement, a balance sheet, and a statement of cash flows. why would prentise agree to keep the damaged goods?