When an organization hires new employees, there may be no more important part of that process than the organizational socialization process. this process takes place over 3 steps or phases;

a. anticipatory socialization—those activities that take place prior to the first day on the job;
b. encounter—where the newcomer learns what the organization is really like; and
c. change and acquisition—where members master important tasks and roles.
d. this process can be achieved through a variety of processes and tactics.
e. this exercise will challenge your understanding of some of the characteristics of these tactics and processes.

The correct answers are "a. anticipatory socialization—those activities that take place prior to the first day on the job; ", "b. encounter—where the newcomer learns what the organization is really like;" and  "c. change and acquisition—where members master important tasks and roles.".

Explanation: The 3 steps or phases of the organizational socialization process are:

1) Anticipatory socialization: those activities that take place prior to the first day on the job;

2) Encounter: where the newcomer learns what the organization is really like;

3) Change and acquisition: where members master important tasks and roles.

answer; be sure that the information on file is correct;