Some commercial mortgages have adjustable, or floating, interest rates. the index rate to which the contract rate is tied is typically which of the following for commercial mortgages?
a. the yield on a constant maturity treasury security of the same term
b. the cost of funds index (cofi)
c. the london interbank offer rate (libor)
d. the interest rate on a comparable maturity level-payment mortgage

One of your new suppliers, kim, has been hearing rumors about your firm’s lack of capability to deliver high quality products and writes an email asking you to address the claims being made. in replying to her, you want to be sure that you are very clear and leave no room for misinterpretation. which of the following aspects of effective communication should you give the most attention? (a) making sure you understand kim’s areas of expertise. (b) supporting your reply with relevant data and facts. (c) establishing your credibility as an expert. (d) paying attention to implied communications.