The receptionist at madcap advertising is punctual, polite, and always cheerful. the firm's employees and customers all love her. however, she has difficulty with the clerical tasks that the firm's prior receptionists handled. the receptionist's supervisor recommends redesigning the receptionist's job. that recommendation would be most appropriate in which of the following situations?
a. the employee is low in both ability and motivation to meet standards.
b. the employee has the ability to do better, but lacks the necessary motivation.
c. the employee is highly motivated, but lacks ability unless she gets training.
d. the employee is highly motivated but lacks ability, and training is not expected to .

answer; /// i do believe that the above is (true)

answer; i believe the answer is 40,600,000;

1   all nations face the problem of scarcity because there are limited resources and unlimited wants. nations do not have enough factors of production to produce everything that their population wants. entrepreneurial resources initiate businesses to make new goods and services; labor resources produce goods and services.

2 there are four factors of production: natural resources, labor resources, capital resources, and entrepreneurial resources. natural resources are raw materials from nature that are used to produce goods. trees, water, and grains are natural resources. some natural resources, such as wheat and cattle, are renewable

3 wants

things that you do not need to have in order to survive, but would like to have

needs

things that you must have in order to survive

goods

physical products

services

tasks that a business perform for customers

resources

items that people can use to make or obtain what they need or want

determine

to settle or decide by choice of alternatives or possiblities

4 i really dont know

whole quiz

1. the sum of all activities involved in getting high-quality products into the marketplace

2.operations

3. the principle of looking at the supply chain as a whole in order to improve the overall flow through the system.

4. produced; performed

5. activities producing tangible products, such as radios, newspapers, buses, and textbooks.

6. activities producing intangible and tangible products, such as entertainment, transportation, and education.

7.   customer focus

8. analyzing a competitor's products to identify desirable improvements

9. the systematic direction and control of the processes that transform resources into finished projects that create value for and provide benefits to consumers.

10. operation management.

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