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Business, 15.11.2019 03:31 24lbriscoe

"in a study, you use a 5-point scale to collect customer ratings of a service, with
1= unacceptable,
2= poor,
3= fair,
4= good,
5= excellent.
you want to present the data in a way to indicate the percentage of participants who rated the service as good or excellent. a common method for presenting these data is called:

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"in a study, you use a 5-point scale to collect customer ratings of a service, with
1= unacce...
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