During the past recession, taylor tool company created a organization, when it restructured and eliminated several middle management positions and broadened the span of control for the remaining managers. as it emerged from the recession, taylor tool realized that technology permitted the remaining employees to be just as responsive to customer needs as the firm was prior to restructuring. a. bureaucratic
b. centralized
c. tall
d. flat

D. Flat

Explanation:

The characteristics of a flat organisation includes:

a. Less management levels

b. Employees have greater responsibilities.

C. A short chain of command

Taylor tools lessened the management levels and shortened it's chain of command.

Taylor tools changed to the flat organisation structure.

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explanation: