You have been hired by inspiration inc. to improve their profit margin. inspiration inc. is a business communications consultancy that services many clients in different industries throughout the united states. the end products of the company are customized recommendations for the best use of a client's existing resources for improving internal communications, typically delivered via documentation in different media. the company has approximately 100 consultants, all of whom are located in their central headquarters in chicago. what system do you recommend to improve the company's business processes and increase their profit margin?