Which of the following statements is true?
a. quality is best understood as freedom from defects.
b. the presence of quality is directly proportional to the presence of efficiency.
c. quality products brings quantity of sales.
d. a, b, c are in fact all true
e. a, b, c are in fact all false.

A) Quality is best understood as freedom from defects.

Explanation:

Being able to produce a high quality product doesn't mean that it will be a sales hit. You can manufacture a great product but if you don't know how to sell it, then people aren't going to buy it. If it takes only a good product to be successful then there would be no reason for marketing to exist.

Efficiency refers to being able to produce something without wasting inputs (labor and materials). But you can be efficient in manufacturing low quality products. Imagine you are producing a football, and you are using low quality leather. You might be very efficient and waste no time or materials but since the leather wasn't good, then your football will be a low quality football.

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