"a salesperson for the midstate health plan has increased his sales by 15%, compared to an average sales increase of 5%. in addition, his cancellation rate is 10% above the average cancellation rate. he meets with his managers, who tell him that he needs to be careful that he is not sacrificing client quality for client quantity."

someone i feel is a leader in my life id have to say would be my mother because she has give me great advice in life and got me out of tough situations. some characteristics she has are creativity, honesty, commitment, respect for others, and communication. one example of a situation when she demonstrated leadership was when i was working late on homework and i started to get stressed and got upset, she asked me if i needed some , and she me with my work. she demonstrated communication and commitment.

i don't know if this is exactly what your looking for but i hope this !

answer utilities; more money you have to pay out ; )

the answers are

a, b, c, & e.