Your company used to employ 1 computer technician, olivia, at a cost of $20/hour. she could fix 2.8 computer problems per hour. olivia retired and is enjoying life in costa rica now. -a new computer technician, layla, has been hired at a cost of $27.50 per hour, but she can fix 3.5 computer problems per hour. -call center operators utilize computers. they are paid an average of $16 per hour. when their computers are broken, these operators are unable to work. on average, 1.9 computer problems are reported every hour. -your company pays both the technician and the operators. operators with broken computers are paid, but they are not productive. given the information, what percentage of the time was olivia busy fixing computers? what percentage of the time is layla busy fixing computers? while layla gets paid significantly more per hour than olivia, she is reducing the overall cost of this system. how much money is being saved per hour by utilizing the new technician, layla? (hint: calculate the number of operators in olivia's system versus layla's system)