Frodo was a massage therapist. he was very good at dealing with lower back pain. in his waiting room, he had a framed photograph of sylvester stallone along with a letter from the celebrity saying that frodo was the best massage therapist in the world. sylvester stallone appeared in all of frodo's print and radio advertisements as well. frodo was using the approach to making his service seem 'real'? select one: a. association. b. physical representationc. visualizationd. documentatione. word of mouth