Drudgen fitness inc. is a fitness equipment provider that markets its products through a chain of retail outlets in four states. as part of its expansion strategy, the company decides to open outlets in four more states and decides to revise its existing business processes. according to the five-component model of information systems, which of the following processes will be the least disruptive to the organization?
a. forming a team to collect demographic data from the new marketsb. developing new crm software for the existing and new outletsc. relocating existing employees and hiring new employeesd. buying and installing new computers in the new outlets