Comptel, a world leader in computer hardware, differentiates itself from its competitors by providing excellent after-sales service. this implies that the competitive strategy used by comptel would most likely focus on: a. supply chain analytics. b. supply chain visibility. c. supply chain effectiveness. d. supply network collaboration

C.

Explanation:

The definition of effectiveness, is more externally focused on results. Organizational efectiveness is defined as an external standard of how well an organization is meeting the demands of the various groups and organizations that are concerned with its activities. These groups mide include customers, partners, suppliers and vendors.

To measure the supply chain effectiveness, take a look at not what is just going on within the walls of a company, buy how this is ultimately impacting customers and the supply chain as a whole.

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c is the correct answer.