You have been hired by bizcom, a business communications consultancy that services many clients in different industries throughout the united states, to it improve its profit margin. bizcom provides customized recommendations for the best use of a client's existing resources for improving internal communications, typically delivered via documentation in different media. the company has approximately 50 consultants, all of whom are located in its central headquarters in alexandria, virginia. what type of system do you recommend that bizcom install to improve its business processes and increase its profit margin?