Managers are required to wear many hats and fulfill many roles. it is important to understand just what roles you will fulfill as manager, and what the expectations for those roles are in order to successfully perform them. researcher henry mintzberg found that top managers rely more on verbal than on written communication, they work long hours at an intense pace, and that their work is characterized by fragmentation, brevity, and variety. his work also identified three types of managerial roles—interpersonal, informational, and decisional—and nine specific roles within those groups. you have recently entered a manager training program with mhi real estate. part of your training is to learn about the various roles you will take on as manager. in this exercise, your knowledge of managerial roles will be challenged by having to identify correct groups of roles, and then matching up individual roles into the correct groups.