To maintain a competitive advantage, the top management of a national furniture store made the decision to increase employee training, add rewards that motivate employees, and look at improving procedures related to disciplining workers. these decisions are made by managers who play a role.

leadership

Explanation:

According to my research on business roles and responsibilities, I can say that based on the information provided within the question these decisions are made by managers who play a leadership role. This is because a leader's responsibilities include being responsible for the actions of your employees, since their actions (including successes and failures) are reflected on you and can affect your career.

I hope this answered your question. If you have any more questions feel free to ask away at .

metallurgy is your answer

the "study of metals and the process of refining ("

note that it says metal. metallurgy has the word "metal" in it, and so is most likely your answer (and is your answer).

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