Imagine that your organization has just begun to initiate major changes in its manufacturing processes. there has been some resistance among employees to these changes, but middle management has developed some specific ideas to enlist cooperation among the employees:

1. how much money did selfridge spend on advertising before the store’s opening? 2. explain what shopping was like in london during the early 1900s. how does this differ from the modern shopping experience? 3. what was the role of a floorwalker in 1900s london? 4. what inspired selfridge to ensure that customers in his store could browse at their leisure? do you need the links to the video?