"which of the following is a support activity in a firm's value chain? a) inbound logistics b) operations c) sales and marketing d) service e) technology"

The support activity in a firm's value chain is the technology.

Value chain is also referred as value chain analysis and is propounded by Porter. It means this analysis which increases the value to the organization. It is the process where a firm determines its primary and supporting activities that add value to its final product.

The value chain can be categorized into activities-

1. primary activities:

This activities include inbound & outbound logistics, operations, Marketing & sales and service

2. Support activities:

This activity includes firm infrastructure, human resource management, technology, and procurement.

Therefore, The technology is a support activity in a firm's value chain.

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The technology is a support activity in a firm's value chain.

Explanation:

Value chain analysis means the analysis which adds the value to the organization. It can be categorized in two activities - primary activities and support activities. This value chain analysis is propounded by Porter.

The primary activities includes inbound & outbound logistics, operations, Marketing & sales and service whereas support activities includes firm infrastructure, human resource management, technology , and procurement.

Thus,  the technology is a support activity in a firm's value chain.

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