At some point, everyone will have to deliver bad news. the bad feelings associated with this type of message can be alleviated if the receiver knows the reason for the bad news, feels the news is revealed sensitively, thinks the matter is treated seriously, and believes that the decision is fair. when applying these strategies, make sure to follow the writing process and determine whether to use a direct or an indirect pattern in your message. determine what strategy should be used in the following situation. you are going to deliver your product 24 hours late this month.

There are several factors that need to be considered while delivering the bad news some of which are careful explanation, deadlines for change, direct message and showing of concern.

Explanation: The above points can be explained as follows :-

a. An honest explanation should be given to the receiver behind the delay in product and reasons should be mentioned .

b. The deadlines and action decided to be taken for not repeating such delay in future again should also be explained.

c. The message should be delivered in plain language that could be easily understood.

d. concern and apology should be shown while delivering the message to whom the delivery is to be made.

the assumption the narrator makes in this excerpt is that the messages he heards were going to hurt the narrator's mom; the narrator just springs in to action. the narrator doesn't specify in this excerpt why he believes that the messages present a problem that requires protection.

commercial banking

provide online payment services

provide online banking

asset management firms

invest in people's funds in securities

accept tax return refunds