Dell computers would like to increase sales of their pdas. upper management has decided that they need to improve their position in the market by examining how consumers perceive the market. the chart below lists the ratings for dell and some of their competitors on attributes consumers have identified as important (all measures are on 1-10 scales like those used in class). based on this information, what should be dell's preferred course of action to improve its position in the market relative to its competition? dell microsoft blackberry importance user friendly 6 7 8 7 customer service 5 5 6 8 latest technology 8 9 6 10 design 7 5 8 4