Advice florence and her team on how they can convince the staff using john kotter's theory to lead change

John Kotter’s theory for leading can help business staffs to improve their performance especially in completing assignments and improving teamwork.  His theory centers on eight steps:

1.       Creating urgency to spur change.

2.       Forming a powerful coalition from people of diverse talents.

3.       Make a vision of change that would inspire and rally your group.

4.       Communicate that vision so that all of you understand what needs to be done.

5.       Remove obstacles that would impede your goals.

6.       Create short-term wins that would help in the short run but will contribute in the long run.

7.       Build on change while the momentum is there.

8.       Anchor that change as a model for others to follow.

answer; (d) i believe that the correct answer is ; /// a new invention lowers the cost of production;

answer; i believe the correct answer is (75 years);