Will is preparing a report and he wants to make sure that his audience makes an informed decision. he wants to make sure that he tells his readers all that they need to knowlong dashno more, no lesslong dashand present the information in a way that is geared to their needs. will is making sure that his content is

One of your new suppliers, kim, has been hearing rumors about your firm’s lack of capability to deliver high quality products and writes an email asking you to address the claims being made. in replying to her, you want to be sure that you are very clear and leave no room for misinterpretation. which of the following aspects of effective communication should you give the most attention? (a) making sure you understand kim’s areas of expertise. (b) supporting your reply with relevant data and facts. (c) establishing your credibility as an expert. (d) paying attention to implied communications.