***not a business question! its a intro to public safety ***

what factors effect professionalism?
a. attitude and tone
b. appearance and words
c. behavior and attitude
d. all of the above

Discuss how the resource-based view (rbv) of the firm combines the two perspectives of (1) an internal analysis of a firm and (2) an external analysis of its industry and its competitive environment. include comments on the different types of firm resources and how these resources can be used by a firm to build sustainable competitive advantages.

The dollar value generated over decades of customer loyalty to your company is known as brand equity. viability. sustainability. luck.

Management training programs, mentoring programs, and coaching systems are examples of