Which of the following is the best example of an interpersonal skill? a. speaking in office only when spoken to b. concentrating on a few team members during a meeting c. focusing on listening to people and less on speaking during a meeting d. withholding information necessary to a team’s success e. skipping meetings to get caught up on work tasks

The answer is C

Explanation:

Nowadays, business management profiles requiere to develop interpersonal skills. This type of skills, also know as "soft" skills are making a great difference in VUCA (Volatile, Uncertain, Complex and Ambiguous) environments. Let's understand why C is the best choice:

A - Speaking in office only when spoken to doesn't remark or reinforce any special / value added feature from the individual participating in the labor relationship. It would be a good sign of respect or manner, but not definately the best example of an interpersonal skil.

B - Concentrating on a few team members during a meeting. This can be considered a lack of respect regarding the other members of the meeting. You should listen to every team member in order to show good interpersonal skills.

C - Focusing on listening to people and less on speaking. A good listener has all the data and information to help others and to develop well structured opinions and arguments. A good listener can enhance collective results and add value to the whole meeting. It also shows respect for other people opinions.

D - Withholding information necessary to a team's success is detrimental to a firms success. Most people believe that witholding more information means witholding more power over others. This might be true. Sharing is key to firm's success.

E - Skipping meeting to get caught up on work tasks shows lack of respect and that you are not intereseted in the specific matter to be treated. It's not recommended to adopt this working manner.  

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