Amy is hired by bigmart as a cashier. at the time of hiring, amy is required to sign an arbitration agreement under which she agreed to settle any and all claims she might have relating to her employment by final and binding arbitration before a neutral arbitrator and in accordance with bigmart's "dispute resolution rules and procedures" which is a separate ten-page document containing complex procedural details. under the agreement, amy is required to pay for all arbitration-related costs, and bigmart can still sue amy in civil court for claims arising from her employment. a court will most likely view this agreement as:
a. unenforceable since it is a quasi-contract.
b. enforceable because it is an arbitration agreement.
c. unconscionable because it is an adhesion contract that is oppressive.
d. enforceable because it is part of a valid employment agreement.