Why customer service professionals use paraphrasing?

Astudent is revising the sentence below: i know brendan was upset, but i feel he overreacted. you would have thought he'd just lost his best friend, the way he would bemoan his fate. based on the context of this sentence, which is the best synonym for bemoan? a. complain: express dissatisfaction or annoyance b. grieve: cause distress to someone c. nag: annoy with persistent fault-finding d. provoke: stimulate or incite

Which are the apprehensions of the consumers who shop online? consumers who shop online enjoy the convenience of shopping from home but are apprehensive about theft and loss of privacy.

The larger the investment you make, the easier it will be to: get money from other sources. guarantee cash flow. buy insurance. streamline your products.