Why customer service professionals use paraphrasing?

If calculating interest by the previous balance method, purchases and payments during the month __ counted in calculation of interest. a. are b. are not c. must be d. are sometimes

With my drivers ed in the decision-making cycle, to decide means to a. carry out an action that has been decided b. estimate if an identified hazard will affect the driver c. pick a course of action d. pick a scanning routine

Assume that the banner needs to be 18 feet long instead of 15 feet