Explain why the mediation process laid out is so complicated?

Mediation is much less formal than going to court, but the conflict resolution process does involve distinct stages designed to lead to a mutually beneficial compromise.

Explanation:

Unlike a judge or an arbitrator, the mediator won’t decide the outcome of the case. The mediator's job is to help the disputants resolve the problem through a process that encourages each side to:

=air disputes

=identify the strengths and weaknesses of their case

=understand that accepting less than expected is the hallmark of a fair settlement, and

=agree on a satisfactory solution.

from the word list given, the most suitable words that relate to the reason information were written would be:  

objectivity: lack of bias, judgment, or prejudice

accuracy: free of mistakes, to be correct

authority: the ability to tell people what to do or believe in

content: to be satisfied  

it can be said that the author made the article to present objectivity, to provide accurate information, to be the authority in the subject that he or she writes, and to be satisfied of the information quality given out.